Higher Administration is taught in S5 and S6.  The examination involves both theory and practical papers.  The students learn how to use popular software packages and investigate the role of a manager in a business.

Course Content

The course is made up of 3 units

Administrative Theory and Practice

In this Unit , Learners will look at

• Administration in the work place and related aspects
• Effective teams and time and task management
• Features of good customer care

IT Solutions for Administrators

In this Unit, students will learn

Skills in using a range of complex functions of - word processing, spreadsheets, databases

Skills in analysing, processing and managing information in order to create and edit

relatively complex business documents

Communication in Adminstration

In this Unit , Learners will to

•  Use advanced skills in using IT to communicate information with others
•  learn about the  barriers to communicate and ways of overcoming them
•  Learn how to maintain the security and confidentiality of information

For Class Powerpoints, Revision Materials and Homeworks Click Here